Q. . I have a small company and feel I have good rapport with my office "team." Yet I'm still giving each one an annual review right before I determine raises and promotions. I can sense they are defensive when they come in for that review. What we can do to make it more helpful?
Ans. There are more modern and more effective ways to inspire your employees. Some are described in "Get Rid of the Performance Review!" (Hachette Book Group $24.99) by Samuel A. Culbert with Lawrence Rout among them is: ask your subordinates, "What do you need from me to so together we can deliver what we are both trying to produce?" It's a start.