Q.. I know my supervisors do everything they can to keep us from sending personal emails, going on Facebook and other meeting sites on their computers during the work day, but they've taken so many steps to stop us from going to many sites it actually interferes with my work. There are some clients I want to visit on these sites that I can't get to because office IT security stops me. How can I get them to change that rule without getting fired?
Ans. A recent study by Robert Half Technology shows that it's pretty common for employees to complain about limited access to certain websites or networks. Some employees always will feel IT security policies are too restrictive, according to John Reed RHT executive director, but most of those restrictions are necessary to protect sensitive data and the organization's network. He also says if you have a really good argument, go to the top executives and ask questions. Sometimes the policies are outdated and may be changed. You also should make the point that you can't access a client's website or a professional networking site that may generate business and that too will probably be changed. But remember, it's critical for you to understand IT security professionals are concerned with company security and certain websites, regardless of their value to you, may be too risky to visit. Make that call in person.