Q.. I work part-time in a senior residence providing after-dinner entertainment. I enjoyed the work, the people and the staff until this week. Suddenly the woman who trained me started acting very oddly toward me. I was surprised because the whole staff is so inclusive and welcomes me so warmly. Now I realize that threatens her. She started staying after her time was up and making snide comments. At first I ignored her, but now I wonder if I should speak to her. The supervisor is her friend so I can't go to her. Do you have suggestions?
Ans. Since ignoring her hasn't worked, try being super nice. You always catch more bees with honey. Try and separate her from the situation and pretend she's reasonable, rational and decent, even if her behavior isn't. Keep ignoring her, and if she gets in your way, you are in charge of the group, so you can ask her to sit on the side and not speak. That should surprise her into silence. You can't make her feel less threatened, but that's her problem.