Ask Dr. Job’s chief contributor, Sandra Pesmen, is a member of the Chicago Journalism Hall of Fame and author of “DR. JOB’s Complete Career Guide.”

Winner of several journalism awards, Pesmen is a graduate of the University of Illinois Media College at Urbana, and is listed in several Who’s Who editions. She also has been Corporate Features Editor of Crain Communications Inc., founding Features Editor of Crain’s Chicago Business and a reporter/features writer for The Chicago Daily News.

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Learn Management Skills

No one is born knowing how to manage others--and young members of the booming Millennial generation, who are rising in ranks to take over supervisory positions, are not exceptions. 

Aaron McDaniel, who has climbed the success ladder himself and become one of the youngest vice presidents of a Fortune 100 company, AT&T, has discovered some techniques, and he outlines them in his book, The Youngest Professional's Guide to Managing, Building, Guiding, and Motivating Your Team to Achieve Awesome Results.

Following are some of them:

1. Interviewing, Identifying Talent & Hiring
Use online and offline resources to identify solid candidates, looking for those that have a track record of driving results and developing STAR (savvy, tenacious, adaptive, and resourceful) traits. Leverage behavioral interview questions to probe and observe whether a candidate is the best for the job and have a structured plan to transition the new hire onto your team.

2. Building your Team Vision
Set a clear team vision and goals that are simple aligned and repeated so that your team effectively internalizes them.

3. Getting Buy-In, Support and Trust
Build a trusting environment amongst your team where strong working relationships are present and each individual buys-into and supports team goals, while striving to reach the team's vision.

4. Building your Team's Culture
Create a positive team culture where everyone is fully engaged and is flexible in times of change. Be willing to serve as an example to your employees and make sure your focus is "the team" and not yourself.

5. Developing your Team Through Coaching
Proactively leverage effective coaching tactics based on facts and observations in regularly schedule short-term coaching sessions, periodic performance reviews and during informal feedback opportunities. Remember to engage in two-way coaching

6. Empowering your Team
Motivate your team and leverage techniques to convert external motivation into internal empowerment, harnessing this power to build momentum, increase engagement and foster innovation. 

7. Removing Obstacles
Remove obstacles that are preventing your team from succeeding. Leverage creative solutions and building an ecosystem of support to eliminate both large and small obstacles, ensuring you follow-through to completion and use successfully removed obstacles as a motivational tool.

8. Team Recognition
Thank your employees often and in a way that they most value it. Leverage structured and spontaneous ways to recognize your people remembering to recognize the right things while taking the blame for bad results and giving credit to your team for good results.

9. Managing People of Different Generations
Be cognizant of the differences between each generation. Use each generation's strong points to benefit the team and adapt your management style to best match the generations your employees are part of. Ask their opinion, explain the "why" behind your decisions and never 
pull the "I'm your boss" card.

10. Driving Results Through Others
Your effectiveness as a manager is judged according to how well your team performs. Build the skill and passion of your employees while managing momentum and fostering consistency


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