Ask Dr. Job’s chief contributor, Sandra Pesmen, is a member of the Chicago Journalism Hall of Fame and author of “DR. JOB’s Complete Career Guide.”

Winner of several journalism awards, Pesmen is a graduate of the University of Illinois Media College at Urbana, and is listed in several Who’s Who editions. She also has been Corporate Features Editor of Crain Communications Inc., founding Features Editor of Crain’s Chicago Business and a reporter/features writer for The Chicago Daily News.

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ASK DR.JOB Tip of the Week:

Always Read the Small Print:

If it's a contract for a credit card, insurance, or any other important phase of your life, always take the time to read the small print before you sign your name. Once there, it is very difficult to argue for rights when you believe you've been wronged. This is especially important when buying products on line so you will be fully informed about returns and credits. (Also remember you can often call on the credit card company to be on your side.)

Bring Eye Contact Back to Workplace

Ask DR.JOB Q and A: Don't Ever Assume Failure